Testimonials & Case Studies

Thanks to Sun Leisure!

Purchased a shelter from Sun Leisure 5 years ago - great quality, but due to my own carelessness it was damaged last week. Outstanding customer service delivered me a replacement leg for the canopy and we are back to looking like new. Product and after-sales rarely seen in today's market.. Thank you Faye!

Fantastic service from Sun leisure again highly recommend, many thanks.

fantastic service and only to happy to help if you have any problems or issues. would highly recommend 100 percent. hoping we don't have to use them again for a while but when I do I wouldn't hesitate to do so. super quick delivery and excellent customer service. Thank you!

The quality of the gazebo is brilliant, you can really tell it is well made - even down to the stitching. Thumbs up from bECOsy and will definitely be coming back to you again in the future ... thank you :-)

Thank you very much for the prompt delivery of the two 3m x 6m heavy duty shelters. Your services and helpfulness was great and we look forward to delivery of the navy blue sides in due course.

We purchased a gazebo from you at the recent Hampton Court Flower show. I just wanted to say how delighted we are with it and your service. The quality is excellent and it arrived by courier within a couple of days.

In June I bought a 3mx3m heavy duty swift shade when I visited you in Frodsham. I was concerned that it should withstand the very strong winds of a Mistral.

I am writing to say thank you for such prompt service. I purchased a Gazebo at the RHS Spring Show in Cardiff on Sunday, and the young man that sold it to me carried it to my car for me and promised that the sides and door would be with me by Wednesday at the latest...... and they arrived an hour ago!

Many thanks for your prompt actions. What a pleasure to deal with a company with such good service! I look forward to future business with you and have no hesitation in recommending you to other parties.

I would like to thank you for the service we received from Sun-Leisure and the excellent product customised and delivered in short time.

Just to let you know they were delivered just after I received your email and they are fantastic thank you again and I would just like to say the gentleman I met at the Royal Highland Show was very helpful this year when I saw him and also last year as this is the only reason I found your shelters.

Many thanks for the replacement curtains - these arrived yesterday and fit. I'm relieved! Your service in sorting out these teething problems has been excellent and I hope the original set got back to you ok via City Link. I'm afraid it never occurred to me that you'd put another set of pegs in with the new curtains, so I didn't pack the original set to send back.

The service I have received from Sun Leisure has been fantastic. I received my 3m gazebo within 2 days of ordering and the after sales service after I had a minor problem corrected my issue in an extremely polite and courteous manner with an immediate resolution. Thanks for your professionalism and customer focused approach.

Just a note to let you know how pleased we were at the way you handled our return of a shelter that we purchased from you (The lime green large shelter). You were not only very professional, you were also very considerate and gave no hint that as this was a return not a purchase you were not particularly interested. You could not have been more helpful.

I just wanted to say what a great experience we had dealing with the lovely people at Sun Leisure. We're quick to complain so I thought it only right to send good comments! I am so impressed with this fab service.

Thank you for your email. I was pleased to receive the replacement pins on Saturday. Thank you very much for your excellent customer service, you are an asset to your company. I wish all companies gave such a good experience.

I am just dropping you a brief line to say that your young representative (Hans) at the Southport Flower Show this weekend was a credit to your Company. He was not "pushy" at all, but was very knowledgable and informative and creative in his ideas in helping guide me to the shelter likely to be most suitable for my needs.

Thank you SO much for donating the pop-up shelter to Amate Animalia! We have already used it and it is just AMAZING! I have had three people ask about where it came from already... I cannot thank you enough, it will really help us raise more money for the animals and I am so thankful!